Shipping policy
The delivery cost and an approximate delivery time will be shown at the basket stage, before completing the order. We offer different delivery options depending on your delivery location and, where possible, provide the choice of a faster 1-2 day dispatch.
As the delivery is provided via a courier service, you must ensure someone is available at the delivery location to sign for the parcel. No refund of the delivery cost will be made for failed deliveries where there has been no one available to accept the parcel. Furthermore, we accept no liability for any loss or damage caused by the parcel being redirected to any location other than the original address or an official courier drop point.
Although every effort will be made to ensure that all orders are delivered on time, there can be events outside our control that may cause a delay in delivery.
This can include events such as vehicle breakdown, accidents and stock issues [such as missing items due to damage or store theft etc]. On these occasions we will do our best to minimise any inconvenience to you and will look to keep you informed; however, we will not cover any consequential costs incurred [such as time off work, missed game days etc].
Please note that certain types of orders will also add extra time onto the estimated delivery date shown, due to additional work that will need to be done before dispatch; this includes orders that contain things like two-toned items or any workshop jobs etc. This extra time will be shown in a ‘pop-up’ box before completing the order but will not be shown in the estimated delivery date displayed in the basket.
All our deliveries are made via a courier service, and we reserve the right to use the courier of our choice for each delivery.